Director of Nursing
Name: Siloam Health
State: TN
City: Nashville
AREA: Urban
Number of Locations: 2
MODEL: Free and Charitable
Year Founded: 1991
Overview
We serve the city’s uninsured and underserved. Our patients come from more than 80 countries and speak over 70 languages. Our mission is "to share the love of Christ by serving those in need through health care." Our community health efforts expand our mission beyond the four walls of the clinic, empowering immigrants from all over the world who now call Nashville home. Our education initiatives are changing the face of health care by training medical students across a variety of specialties in the art of culturally-sensitive, whole-person care.
Mission & Passions
Siloam Health’s mission is to share the love of Christ by serving those in need through health care. Our patients come from more than 80 countries and speak over 50 languages. Siloam’s approach to medical care provides a unique, interdisciplinary model of whole-person health care that addresses the physical, social, emotional, and spiritual determinants of health. Our staff is anchored by a multicultural primary care team that serves alongside roughly 300 volunteer interpreters, doctors, nurses, and other licensed medical specialists each year to provide comprehensive health care to Nashville’s most vulnerable.
Job Info
Job Title: Director of Nursing
Job Description
The primary objective of the Director of Nursing is to manage the nursing staff in their day-to-day patient care as well as set broader organizational goals for the department. This includes oversight of clinic processes such as intake, triage, patient education, patient flow, onsite diagnostics, care teams, care coordination, and coordinating clinical programs to remain in compliance with federal regulations. This position involves supervision and organization of two Assistant Nurse Manager, staff nurses, volunteer nurses, medical assistants, and others involved in caring for patients.
Daily Operations
Supervises nursing staff (paid and volunteer)
Supervises use of equipment, supplies and medications, ensuring staff has thorough training and understanding
Oversees the organization of the triage process for walk-in patients and of the system for handling the phone line for nurse calls
Performs routine specialized procedures and onsite diagnostics such as venipuncture, catheterization, POC INR, and sterile dressing changes under established protocols; teaches others in these same procedures
Performs or assists in procedural care requiring complex nursing skills and clinical judgment
Notifies primary physician, as appropriate, regarding unusual or unexpected events/problems requiring direct physician consultation
Oversees the medical supply inventory and purchasing process
Educates and advises the nurses regarding specific medical issues within established protocols
Reviews the patient schedule to ensure appropriate nurse support and supplies
Oversees the immunization program including vaccine storage and monitoring, emergency vaccine storage, and completes application for VFC as needed at new clinic sites
Staff Management
Works with Human Resources to coordinate all aspects of hiring, counseling, performance evaluations, and progressive discipline procedures for nursing staff
Provides cross training, when appropriate, for nursing staff
Oversees orientation of new staff and volunteers according to departmental guidelines, and regularly evaluates staff nursing competency
Ensures that all nursing staff and volunteers understand clinic policy and department procedures
Schedules nursing staff for efficient clinic operation and makes daily assignments
Works with EMR super users to train nursing staff to effectively use the EMR and adjust basic nursing processes in Athena
Organizes and assigns Siloam staff/volunteers to various roles using monthly, weekly, and daily calendars
Organizes continuing education for nurses
Oversees care teams and care coordination
Researches and implements staff retention strategies
Other Duties
Works with the Chief Medical Officer and COO to maintain an effective Quality Assurance program
Writes, implements, and annually reviews clinical policies and procedures
Works with CMO to manage clinic and nursing budget and create nursing goals for grant applications
Evaluates nursing processes to help meet medical visit goals (including delegation of tasks to nurses, appropriate nurse/MA/provider ratios, etc.)
Leads Pipeline Development by creating sustainable avenues for recruiting future nursing staff, including attending career fairs and other recruitment opportunities
Coordinates partnerships with educational programs for nursing students, including clinical rotations of nursing students at Siloam Health and presentations on Siloam’s work
Practices in a professional and ethical manner and maintains appropriate current knowledge of health care advances and marketplace changes
Participates in on-going quality improvement (QI) activities within the roles defined above
Qualifications, Skills, Education
We value having an experienced team to provide whole-person care for our patients. We are looking for someone who:
Education and Experience
Preferred Bachelor’s degree in Nursing (RN)
Current State of Tennessee RN Nurse License required
Current CPR Certification
Minimum of 3 years working in a healthcare setting, preferably office-based with increasing responsibilities
Previous supervisory experience preferred
Qualifications
Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
Willingness to serve persons with limited access to healthcare and who are from different cultures and faith beliefs
Computer literacy and familiarity with MS Office products as well as electronic medical records preferred
Adherence to OSHA and confidentiality requirements
Ability to work well in a team setting
Familiarity with medical terminology is preferred
Bilingual ability a plus
Must have excellent communication skills
Knowledge of patient evaluation and triage procedures
Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration
Ability to perform moderate physical activity
Ability to observe, assess and record symptoms, reactions and progress
Knowledge of primary care principles and practices
Able to handle sensitive information in a professional and confidential manner
Special Conditions of Employment
May be required to submit to annual TB screenings
Required to provide proof of Hepatitis B vaccination (although it may be declined through a declination form or may provide record of vaccination from previous employer)
Annual CPR Training for current certification
Benefits
100% Employer paid medical and dental insurance
100% Employer paid life and disability
Simple IRA with employer match up to 3%
HSA with up to $1,300 match by employer or FSA
Low-cost vision insurance
3 weeks of PTO in the first year
10 Paid Holidays
Flexible schedule
Limited weekends
Consistent schedule
Diverse team and patient population
Mission leave
Extended Illness Benefit
