Assistant Nurse Manager
Name: Siloam Health
State: TN
City: Nashville
AREA: Urban
Number of Locations: 2
MODEL: Free and Charitable
Year Founded: 1991
Overview
We serve the city’s uninsured and underserved. Our patients come from more than 80 countries and speak over 70 languages. Our mission is "to share the love of Christ by serving those in need through health care." Our community health efforts expand our mission beyond the four walls of the clinic, empowering immigrants from all over the world who now call Nashville home. Our education initiatives are changing the face of health care by training medical students across a variety of specialties in the art of culturally-sensitive, whole-person care.
Mission & Passions
Siloam Health’s mission is to share the love of Christ by serving those in need through health care. Our patients come from more than 80 countries and speak over 50 languages. Siloam’s approach to medical care provides a unique, interdisciplinary model of whole-person health care that addresses the physical, social, emotional, and spiritual determinants of health. Our staff is anchored by a multicultural primary care team that serves alongside roughly 300 volunteer interpreters, doctors, nurses, and other licensed medical specialists each year to provide comprehensive health care to Nashville’s most vulnerable.
Job Info
Job Title: Assistant Nurse Manager
Job Description
The Assistant Nurse Manager will help manage and lead the nursing team members at satellite locations with the supervision of the Director of Nursing. In addition, the Assistant Nurse Manager coordinates a program of Care Coordination within which nursing team members implement comprehensive patient care and education. The Assistant Nurse Manager may provide direct patient care when training staff and as resource staff nurse to support the nursing team. Everything is done in the context of whole-person care with a team model. The Assistant Nurse Manager will assist with the hiring process of LPNs and MAs for the satellite clinics.
Manages Medical Assistants at satellite clinics, including completing performance appraisals and approving timecards and PTO requests
Serves as point person for Care Coordination Program to offer comprehensive patient education and nursing care via partnership between the healthcare team and the patient to assist the patient in reaching health-related goals
Assists with the hiring process for direct reports as needed and trains new hires
Assists with scheduling for Medical Assistants at all clinic sites
Provides initial training for all new nursing staff hires at satellite clinics utilizing competency checklist
Provides support and training when a gap in knowledge or training is identified among nursing staff
Serves as resource staff nurse to support nursing staff model for all Siloam Health clinics when staff nurse need arises
May provide nursing support directly for one specific provider but also for the entire team of providers along with the other nurses when training staff or volunteers, or when more nursing support is needed at various clinic locations.
Duties could include triage, in-office procedures and testing, medication and immunization administration, phlebotomy, and/or patient education.
Delivers care in a manner that preserves patient autonomy, dignity, and rights
Collaborates with other members of the Care Team by making phone calls on behalf of the provider to the patient, pharmacy or another physician’s offices
Oversees the medical supply inventory and purchasing process at all clinic locations
Oversees the immunization program, including vaccine storage and monitoring, emergency vaccine storage, and completes application for VFC as needed at satellite clinic sites
Assists with planning and training for future satellite clinic(s)
Works with the Volunteer Coordinator to train and manage the involvement of volunteer nursing staff
Participates in on-going quality improvement (QI) activities within the roles defined above.
Assists in leading nurse meetings and providing continuing education for the nurse team
Works with Director of Nursing to improve nursing processes in clinic and EMR workflow for nursing staff
Works with Director of Nursing in recruitment efforts when nurse staffing needs arise
Serves as a leader and point-person for the nursing team, especially when the Director of Nursing is not available
Qualifications, Skills, Education
We value having an experienced team of nurses to provide whole-person care for are patients. We are looking for someone who:
education and Experience
Current RN or LPN licensure
Minimum of 2 years of nursing experience required
Experience at Siloam Health preferred
CPR certification is required
Experience with an EMR (electronic medical record) system as well as MS Office
Experience in case management preferred
Qualifications
Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values
Willingness to serve persons with limited access to healthcare and who are from different cultures and faith beliefs
Exhibits compassion and respect to patients as well as being personable and outgoing
Computer literacy and familiarity with MS Office products as well as electronic medical records preferred
Adherence to OSHA and confidentiality requirements
Ability to work well in a team setting
Familiarity with medical terminology is preferred
Bilingual preferred (English/Spanish or English/Arabic)
Benefits
100% Employer paid medical and dental insurance
100% Employer paid life and disability
Simple IRA with employer match up to 3%
HSA with up to $1,300 match by employer or FSA
Low-cost vision insurance
3 weeks of PTO in the first year
10 Paid Holidays
Flexible schedule
Limited weekends
Consistent schedule
Diverse team and patient population
Mission leave
Extended Illness Benefit
