Health Information Technology Manager
We provide excellent healthcare physically, emotionally and spiritually. We work hand in hand with existing ministries as well as help create new ministries as needed to share Christ and meet the needs of our neighbors. Our clinic is a loving caring environment that emulates Christ. You feel the presence of the Lord as you enter and move through the clinic. We have a reputation in the area as a place for the needy to come and get help, even if it is outside the scope of the services we offer. Our clinic is resourceful and assists them in every way possible.
Mission & Passions
Our Mission Statement is to proclaim Jesus Christ as Lord and to demonstrate His love by providing affordable, quality primary health care to the undeserved. In response to God’s grace we desire to be a part of the redemptive work of Christ to the economically, socially and spiritually impoverished. We envision an incarnational ministry through a community of believers who use their particular gifts to care for the poor and who bring them into their fellowship.
Job Title - Health Information Technology
Under the direction of the Executive Director, the HIT Manager is responsible for the development and implementation of EMR and IT related operations.
Responsible for or manages the process for responding to and addressing problem tickets from staff with regard to EMR related issues.
Work with clinical directors and operations personnel to improve IT related functions of patient care.
Serves as Safety Officer for EMR updates, responsible for maintaining the operation of the EMR system.
Providing on-call availability for emergent EMR issues.
Supports various medical equipment operational and technical needs (spirometry, ECG, stress test, Holter monitors, etc).
Manage user accounts within the EMR (eClinicalWorks) including creation, deactivation, security permissions, and access control.
Champions the use of new/underused EMR features or services that will increase efficiency and improve patient care.
Develops processes and trainings to improve staff utilization of EMR.
Assists with adapting existing workflows as major EMR version updates occur.
Must have knowledge of medical terminology and medical and billing coding (CPT, ICD10, LOINC, NDC).
Configure canned reports using the EMR reports console (IBM Cognos), as well as develop custom reports as needed
Providing administrative support to all managers as needed to ensure efficient operations, improve business processes, and provide accountability.
Responsible for implementation and updating of all IT related policies at Christ Community Health including but not limited to the HIPAA Privacy and Security Manual including Red Flag and Breach Notification.
Ensures that computer systems in use will best support the Staff in their delivery of Patient Care.
Responsible for managing the IT Vendor.
Responsible for reviewing the Inventory of computers and equipment and inventorying any equipment not inventoried by the IT Vendor.
The HIT Manager will receive regular updates on the state of the network and trends in problem tickets.
Develop, maintain, and execute an IT strategic plan for short term needs and long term improvements of the clinic, in partnership with the IT Vendor, Directors, and Managers.
Job Qualifications Education, Skills, and Experience
Education and Experience:
Must be able to organize, direct, prioritize, and delegate work appropriately.
Must have excellent customer service skills.
Must have chaplaincy skills
Must have excellent analytical, problem-solving, and computer skills.
Strong interpersonal communication skills.
This position requires a bachelor’s degree preferably in Health Informatics or equivalent.
A minimum of 4 years of experience in a Healthcare setting, 10 years preferred, with demonstrated experience in database management and query writing, and at least 2 years working in an EHR.