Chief Operations Officer

Overview

Our clinic is a patient-centered medical home committed to delivering high-quality, affordable health care services to all no matter the income or insurance status. LLCHC ministers the love of Christ, focuses on whole-person wellness, and treats patients with respect, dignity and compassion. With the help and support of our partners and donors, we are changing the health outcomes of our community one patient and one family at a time. Learn more about our services and six convenient primary care locations throughout Central Ohio.

Mission & Passions

Our mission is to minister the love of Christ as a model full-service medical home, focused on whole-person wellness, available to all in Central Ohio who need it, regardless of ability to pay.

Vision

We seek to transform the overall health of Central Ohio, serving one individual and family at a time, as the Heart of the Community.

Core Values

  • Integrity
    We value honesty, transparency, and authenticity in individual and organizational character, creating trust.

  • Excellence
    We value measurable excellence in our quality of service, reflecting professional and continuous improvement, to achieve the best outcomes.

  • Effectiveness
    We value an effective and collaborative organization that develops capacity, ensures consistency, and produces positive outcomes.

  • Productivity
    We value productivity with efficient teamwork to maximize resources, satisfaction, and access to care.

  • Compassion 
    We value compassion and kindness in our interactions, respecting the dignity of all.

  • Faith Based
    We value faith as a dimension of health, as we provide humble service to each other, reflecting the example of Christ.

  • Stewardship
    We value responsibility and accountability, leading to the wise stewardship of all resources and the successful achievement of goals.

  • Responsiveness
    We value bold, flexible, and thoughtful action, achieving continual adaptation to community and organizational needs.

  • Relational Leadership
    We value all individuals as leaders, promoting personal growth and professional development, relationship building, and community enhancement. We realize people are our greatest asset.

Job Info

Job Title - Chief Operation Officer

Job Description·  

  • We are seeking experienced _ Chief Operations Officer _to develop and implement, in cooperation with the CEO, procedures and systems that serve to support the management and evaluation of all aspects of health center operations.

  • Evaluates Health Center operational performance. Participates with the CEO in the development of new programs and sites.

  • Ensures that the Health Center is in compliance with all appropriate local, state and federal laws.

  • Provides over-site of the organization’s clinical and administrative operations, ultimately responsible for smooth and efficient daily operations of the practice, assures that all medical equipment and all other physical properties are maintained and are in good operational condition.

  • Effectively plans and directs center operations. Must provide leadership, direction and guidance to the staff for which he/she is responsible.

Job Qualifications

 Education, Skills, and Experience   

  • Previous experience in a FQHC preferred.

  • Advance degree in Business Administration, or related discipline required. Masters degree in Business Management with emphasis on Health Care Administration is a plus.

  • Minimum of five to seven years of progressively responsible administration experience in health care industry, preferably in an under-served area.

  • Thorough working knowledge of all aspects of medical office operations including data and communication systems.

  • Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not for profit environment.

  • Ability to formulate, initiate and supervise sound business and clinical policies and procedures.

  • Ability to interact with people at a variety of levels with outstanding verbal and written communications.

  • Excellent financial management and reporting skills focusing on cost containment.

  • Previous grant writing experience a plus.

  • Knowledge of health care administration, fiscal management and government regulations and reimbursement.



Patient Makeup

State - OH

Year Founded - 2002

MODEL - FQHC

Number of Locations - 6

AREA - Urban